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Privacy Policy

 

Effective date: 6 January 2025
Last updated: 29 August 2025
Owner: GINGERELLA ROX PTY LTD
Website: www.gingerellarox.com
Contact: support@gingerellarox.com • Alternate: gingerellarox@gmail.com

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Important notice

Unauthorised use, reproduction, or copying of this document is prohibited under intellectual property laws. By using this website, you agree to the collection and use of your information as outlined below.

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1. Ownership and consent

The website www.gingerellarox.com and related content are owned by GINGERELLA ROX PTY LTD (“Company”, “we”, “us”, “our”). By accessing the site, opting in, or purchasing, you consent to the practices in this Policy and any updates we publish.

 
2. Information we collect

We may collect the following categories of personal information (“Personal Data”):

  • Name, email address, phone number, billing and shipping address

  • Payment confirmations processed by secure third party providers

  • Account and learning data such as enrolments, progress, certificates, support history

  • Usernames or social media handles you share with us

  • Information you submit via forms, purchases, surveys, testimonials, opt-ins, downloads, or support

  • Device and usage data such as IP address, browser type, pages viewed, cookie identifiers

  • Marketing preferences and communication choices

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When collected:

  • When you opt in for a free resource or newsletter

  • When you purchase a course, product, or event

  • When you contact us by form, email, SMS, or social media

  • When you engage with our site, ads, or online content

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3. Voluntary disclosure

Providing information is voluntary. If you choose not to provide certain data, some features may not be available. When you post publicly, such as comments or testimonials, that information may be visible to others.

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4. How we use your information

We use Personal Data to:

  • Deliver products, services, and digital content you purchase or request

  • Provide support, respond to enquiries, and manage your account

  • Process payments via secure third parties such as Stripe or PayPal

  • Send service emails, newsletters, promotions, and launch notices with opt-out available

  • Build advertising audiences, including lookalike audiences on platforms like Meta and Google, where permitted

  • Operate, secure, analyse, and improve our websites, programs, and user experience

  • Comply with legal obligations and prevent fraud

We do not sell your personal information.

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5. SMS communication

If you provide your phone number and opt in, we may send SMS messages about orders, access, reminders, and promotions. Message frequency may vary. Standard message and data rates apply. You can opt out at any time by replying STOP. Consent is not a condition of purchase.

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6. Cookies and tracking

We use cookies, pixels, and analytics tools such as Google Analytics and Meta Pixel to operate the site, measure performance, and deliver relevant advertising. You can disable cookies in your browser, but some features may not work. Our site does not respond to Do Not Track signals.

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7. Anonymous and aggregated data

We may collect aggregated or de-identified data such as usage statistics and browsing patterns for analytics and business purposes. This data does not identify you.

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8. Data sharing and third parties

We share Personal Data with trusted providers that help us run our business, including:

  • Payment processors

  • Learning platforms and course delivery tools

  • Email, CRM, and customer support software

  • Analytics, advertising, and technical service providers

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These partners may only process data to provide their services to us and must meet applicable data protection standards. We may disclose information if required by law or to protect our rights, property, or safety.

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9. Legal bases for processing (EU and UK GDPR)

Where GDPR applies, we process data on these bases:

  • Contract to provide purchases and services

  • Consent for marketing or where required by law

  • Legitimate interests to run, secure, and improve our business and communicate with interested users

  • Legal obligation to meet compliance and record-keeping duties

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10. LGPD (Brazil)

If the LGPD applies, you may request confirmation of processing, access, correction, deletion, portability, and consent revocation.

 
11. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, and request portability. You can unsubscribe from marketing at any time.
Requests: support@gingerellarox.com or gingerellarox@gmail.com.
EU and UK users may also lodge a complaint with their local supervisory authority.

 
12. Children’s privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided data, contact us and we will delete it.

 
13. Data storage and security

We use commercially reasonable safeguards, including SSL encryption and reputable third party processors. No system is completely secure. If a data breach occurs, we will notify affected parties as required by law.

 
14. Password protection

If you create an account, you are responsible for keeping your username and password confidential. We are not liable for unauthorised access resulting from your failure to secure your credentials.

 
15. International transfers

Your information may be processed in countries outside your residence, including the United States and Australia. We take steps to protect your data in line with applicable laws when transfers occur.

 
16. Data retention

We retain Personal Data only as long as necessary for the purposes in this Policy and to meet legal, tax, and accounting requirements. When no longer needed, we delete or de-identify the data.

 
17. Third party websites

Our site may link to external websites. We are not responsible for their privacy practices. Please review their policies.

 
18. Returns and refunds

Returns and refunds are governed separately. See our Returns and Refunds Policy at:

 
19. Terms of use

Your use of our services is also governed by our Terms and Conditions:

 
20. Changes to this Policy

We may update this Policy from time to time. The effective date above reflects the start date of this version. The last updated date shows the latest changes. Material changes will be announced on this page or by email. Continued use of the site after updates means you accept the revised Policy.

 
21. Contact us

Questions or requests about this Policy and your data rights:
Email: support@gingerellarox.com
Alternate: gingerellarox@gmail.com

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